Answer repeat questions
Give customers useful, consistent responses after hours without pretending a bot knows everything.
Practical AI for service businesses
Turn the documents you already have into answers people can trust.
Colevity turns FAQs, policies, and internal know-how into a citation-backed assistant for customers and staff—without a six-month software project or a mystery-box rollout.
- Live in 7–10 days
- Human fallback built in
- You own your source content
Uncertain question? Route it to a person.
GroundedEvery claim points to a source
UsefulAnswers, qualifies, and hands off
Days, not quartersFrom source review to working pilot
Sources over guessesRetrieval and citations on every answer
Managed monthlyUpdates, checks, and improvements included
A working RAG demo
Same engine. Different kind of business.
Choose a sample knowledge base, ask a real question, and inspect the sources used. No API key is required for this demo.
Try a question
Demo answers are generated from the selected sample documents.
Want proof it is really using retrieval? Test one of your own policies.
Your test answer will appear here. Text is processed in memory and is not added to the demo knowledge base.
A small system with a clear job
Stop making people hunt for the answer.
Important knowledge is usually scattered across web pages, PDFs, inboxes, and one experienced person's head. Colevity makes that knowledge searchable in plain language.
Show me what this could answerQualify better leads
Collect the problem, timeline, and contact details before a person steps in.
Find internal know-how
Help staff locate policies and procedures without searching five folders or asking around.
See what is missing
Use unanswered questions to improve documentation, content, and service delivery every month.
How it works
From messy information to a useful assistant.
Technical enough to be dependable. Simple enough that your team can actually maintain it.
- 01
Choose one useful job
We pick a high-frequency workflow with measurable value—not “add AI everywhere.”
30-minute working session - 02
Ground it in your sources
We clean, chunk, and index the pages, documents, and policies the assistant may use.
Source map + test questions - 03
Launch and improve
We connect the interface, add guardrails and handoff, then review real questions monthly.
Working assistant + scorecard
Every build includes
- ✓Knowledge-source audit and cleanup
- ✓Retrieval pipeline with visible citations
- ✓Branded, mobile-friendly assistant
- ✓“I don't know” behavior and human handoff
- ✓Evaluation set with at least 30 real questions
- ✓Monthly answer-quality and usage review
No mystery box
You get a system you can understand and own.
Each engagement includes a source map, evaluation questions, configuration notes, and a handoff guide. Your content stays yours. Provider credentials remain in your account when possible.
Software-engineer led. Colevity is run by Chris, a software engineer focused on practical, security-minded delivery, clear communication, and AI that helps people without the hype.
30+evaluation questions before launch
1 daytypical response to source updates
Clear monthly service
Start narrow. Keep it useful.
All plans are month-to-month after setup. Reasonable model usage is included within the stated answer volume.
Starter
$275 / month
$350 one-time setup
For one focused customer or internal knowledge assistant.
- Up to 20 source pages
- Up to 1,000 answers / month
- One website embed
- Monthly source refresh
- Email handoff
Managed
$550 / month
$750 one-time setup
For a business that wants active improvement and lead workflows.
- Up to 75 source pages
- Up to 3,000 answers / month
- Lead capture + qualification
- Twice-monthly source refresh
- Monthly quality scorecard
- One workflow integration
Custom
Let's scope it
Fixed proposal before work
For multiple assistants, private systems, or a more involved workflow.
- Multiple knowledge bases
- Authentication and permissions
- CRM or help desk integration
- Custom evaluation and reporting
- Team training and handoff
Not sure yet? The free preview uses one public page or document and five of your real questions. No sales deck required.
A quick value check
Would this pay for itself?
Estimate the time currently spent answering repeat questions. This is a planning aid, not a promise of savings.
Plain answers
Before you ask.
Will it make things up?+
No system can guarantee perfection, so the assistant is designed to retrieve from approved sources, show citations, and clearly decline when evidence is weak. We test this behavior before launch and review failures monthly.
Do I need clean documentation first?+
No. The source audit is part of setup. We identify conflicts, gaps, stale pages, and questions that need a human decision before they become assistant answers.
Can it use private internal documents?+
Yes, but private knowledge needs appropriate access controls and is scoped separately. The public pilot only uses content you explicitly provide for the preview.
Which AI provider do you use?+
The retrieval layer is provider-neutral. We choose a suitable model based on privacy, quality, latency, and cost, and document the configuration so the system is portable.
What happens if we cancel?+
Monthly service stops at the end of the billing period. Your source content remains yours, and the Managed plan includes an export of configuration notes and evaluation questions.
A useful first step
See your own knowledge answer five real questions.
Share one public page or a short description of the problem. You will get a private working preview and an honest recommendation from Colevity about whether this is worth building.
- No charge for the preview
- No API key or technical setup
- Personal response within one business day